Talk To Us

Hi, Danai here. It’s been another really interesting week reading your Talk To Us comments. Below is just a selection of some of your latest ones and my responses. If you’ve got a comment to make or a question to ask, just click on the Talk To Us icon below and I’ll get right back to you.

01 December 2008

The information you give on your web site regarding each product is useful but can I suggest you add the lengths of the towels

Danai:

Thanks for contacting the Always Team, we love to hear from you. We appreciate you taking the time to let us know your suggestion regarding the information we give on our web site for our products. I will forward your comment to our maintenance team, and I hope we may be able to address it in teh coming months!

Please feel free to e-mail me again if you need any help or simply want to let us know your views.

We know we might not have the answer to everything, but we'll do whatever we possibly can to help you have a happier period.

With Best wishes,

Danai

"Have a happy period. always"

For further information on periods, products, health and lifestyle, please check out our Always website: http://www.always-info.co.uk

Filed under: Product feedback
Something to add?: Talk to us
11 November 2008

Nice site, thanks for information!

Danai:

Thanks for contacting the Always Team, we love to hear from you.

We appreciate you taking the time to let us know your opinion(s) regarding our site

Please feel free to e-mail me again if you need any help or simply want to let us know your views.  we know we might not have the answer to everything, but we'll do whatever we possibly can to help you have a happier period.

With Best wishes

Danai

"Have a happy period. always"

For further information on periods, products, health and lifestyle, please check out our Always website

http://www.always-info.co.uk/index.html

Filed under: Product feedback
Something to add?: Talk to us
03 November 2008

my child is 11 and has started her periods but i am finding it very difficult to find products suitable for her as she is very petite and all the products on the market are not really designed with children(young adults) in mind. I would like to suggest for some one to design a pad that is more suitable for the younger girls.

Danai:

Hello and thank you for your email

If your daughter is struggling with normal sized sanitary pads may I suggest she tries Alldays long plus for light flow.

For more information on Alldays you can take a look at www.alldaysinfo.co.uk

'Have a happy period'

Danai

Filed under: Which to use
Something to add?: Talk to us
Joyce Leighton on: 15 October 2008

Why am I having so much trouble finding always normal plus and when I do they are so expensive. I need 2 - 3 packs per period and they are the only ones I am comfortable with. thanks joyce

Danai:

Dear Joyce

Thanks for getting in touch.

I have asked another member of the Always team to help answer your e-mail in the next few days, as they can help with the specific request, better.  I hope this is okay, but don't hesitate to contact me again if you have any more questions.

With Best Wishes

Danai

"Have a Happy Period. Always"

For information on periods, products, health and lifestyles, please check out our Always website at

http://www.always-info.co.uk/index.html

Filed under: Product enquiry
Something to add?: Talk to us
Seona Christie on: 14 October 2008

I am emigrating to NZ quite soon and am distressed to hear that I cant buy Always products there. Apart from having to stockpile god knows how many packs in the furniture containter, will you ever be serving that market? If not, how would I go about being an importer for you?

Danai:

Dear Seona

Thanks for getting in touch.

I have asked another member of the Always team to help answer your e-mail in the next few days, as they can help with the specific request, better.  I hope this is okay, but don't hesitate to contact me again if you have any more questions.

With Best Wishes

Danai

"Have a Happy Period. Always"

For information on periods, products, health and lifestyles, please check out our Always website at

http://www.always-info.co.uk/index.html

Filed under: Product enquiry
Something to add?: Talk to us
13 October 2008

Please could you recommend your narrowest pad for my 11 year old daughter? She's using Always Ultra Normal for her first period, but is worried that the towel is too wide for her pants and can be seen by others when getting changed for PE. Thank you.

Danai:

Dear Angela

Thanks for getting in touch.

I have asked another member of the Always team to help answer your e-mail in the next few days, as they can help with the specific request, better.  I hope this is okay, but don't hesitate to contact me again if you have any more questions.

With Best Wishes

Danai

"Have a Happy Period. Always"

For information on periods, products, health and lifestyles, please check out our Always website at

http://www.always-info.co.uk/index.html

Filed under: Product enquiry
Something to add?: Talk to us
09 October 2008

I wish someone somewhere could invent a silently opening wrapper! Our loo at work is right next to the staff room and I'm always really embarrassed that people can hear me taking the wrapper off a towel. It's louder than opening a crisp packet! Does anyone else have the same cringe-worthy experience?

Danai:

Hi Kate, Thanks for contacting the Always Team, we love to hear from you.

We appreciate you taking the time to let us know your opinion regarding the packaging on our towels.  Your comments have been passed on as it is always helpful for us to have consumer feedback and suggestions. 

Please feel free to e-mail me again if you need any help or simply want to let us know your views.  we know we might not have the answer to everything, but we'll do whatever we possibly can to help you have a happier period.

With Best wishes

Danai

"Have a happy period. always"

For further information on periods, products, health and lifestyle, please check out our Always website

http://www.always-info.co.uk/index.html

Filed under: Product feedback
Something to add?: Talk to us
23 September 2008

Is there any chance of having different coloured towels, for those of us that wear different colour underwear during our period....to match our underwear?

Danai:

Hi Paula,

Thanks for contacting the Always Team, we love to hear from you.

We appreciate your suggestion of different coloured towels and have passed on your comments to the relevent department.

Please feel free to e-mail me again if you need any help or simply want to let us know your views.  we know we might not have the answer to everything, but we'll do whatever we possibly can to help you have a happier period.

With Best wishes

Danai

"Have a happy period. always"

For further information on periods, products, health and lifestyle, please check out our Always website

http://www.always-info.co.uk/index.html

Filed under: Product feedback
Something to add?: Talk to us
Kate on: 19 September 2008

I love your products!

Danai:

Thanks for contacting the Always Team, we love to hear from you.

Please feel free to e-mail me again if you need any help or simply want to let us know your views.  we know we might not have the answer to everything, but we'll do whatever we possibly can to help you have a happier period.

With Best wishes

Danai

"Have a happy period. always"

For further information on periods, products, health and lifestyle, please check out our Always website

http://www.always-info.co.uk/index.html

Filed under: Product feedback
Something to add?: Talk to us
18 September 2008

I really liked the advert and have just started using your towels. They are the perfect shape for my body and I especially like the wings as there is no chance of a leak!

Danai:

Hi There, Thanks for contacting the Always Team, we love to hear from you and appreciate you taking the time to let us know your thoughts.

Please feel free to e-mail me again if you need any help or simply want to let us know your views.  we know we might not have the answer to everything, but we'll do whatever we possibly can to help you have a happier period.

With Best wishes

Danai

"Have a happy period. always"

For further information on periods, products, health and lifestyle, please check out our Always website

http://www.always-info.co.uk/index.html

Filed under: Ad campaign
Something to add?: Talk to us
13 September 2008

I think the ad's are brill I really like them,  they made me want to go and buy some ALWAYS products. It wasn't to 'in your face' with the PERIOD thing, they're really really good - keep it up always!

Danai:

Thanks for contacting the Always Team, we love to hear from you.

Best wishes

Danai

Filed under: Ad campaign
Something to add?: Talk to us
Nancy Jones on: 11 September 2008

Just wanted to say I love your new TV ad. It feels much more in tune with my experience of periods - not always easy, but a sign my body's healthy and working in tune with its natural cycle. It's pretty and soothing to watch too.

Danai:

Thanks for getting in touch. We’re so pleased you like the new campaign and we really appreciate you taking the time to let us know. 

With best wishes, Danai

Filed under: Ad campaign
Something to add?: Talk to us
If you've got a specific question, a great idea for making every day happier (yes, including those ones), or would simply like a chat, send us a quick message. We'll do our best to send a personal reply within two working days.
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